IP3 2021-Messaging & Chat bot (LOT 13012)
This lot is generally related to human machine interactions. Techniques are disclosed to provide interactions between a user and an embodied conversational agent (ECA), with true emotional feedback and dynamic dialogue. The technique receives conversation data, computes a user behavior score based on behavioral parameters of the conversation data, and determines user’s emotional state. The technique further identifies ECA’s response state corresponding to user’s emotional state and transitions ECA behavior. The technology may be implemented in human machine interactions, chat bots, automated customer service applications, etc.