Telecommunication Systems for Call Routing, Caller Location, and Information Delivery (DEAL 465)

This lot is generally related to telecommunication system which allows a caller to efficiently connect to a user, determine location of a mobile device during a call and techniques to deliver an announcement message to a user. Techniques are disclosed to map a voice identity such as user name to a telephone number. A set of patents disclose a technique to determine a location of a caller during the call to provide emergency services. The system displays the caller location information to a phone system and an agent or an operator sends the emergency services. Another set of patents in the lot disclose a technique to deliver announcements such as world and local news, weather reports, sports updates, and financial news by sending audio signal to the user device. The technology may be implemented in telephone call routing system, telephone call management system, emergency services system, location based services, emergency caller location determination system, automatic messaging system, information broadcasting system, etc.